Frequently asked questions and answers at a glance
Information on arrival, check-in, wellness, dining and many other topics relating to your stay at Parc Hotel Miramonti.
General information +
How many stars does the hotel have? +
Hotel 4 stars.
What is the check-in time? +
The check-in is from 03:00 PM
What is the check-out time? +
The check-out is till 10 o'clock
At what altitude is the hotel? +
The hotel is located at an altitude of approximately 950 meters.
What payment methods are accepted at the hotel? +
We accept payments via debit card, credit card (Visa/Mastercard), instant bank transfer, and cash.
Can I pay in installments? +
Yes, with the Scalapay method.
How many rooms does the hotel have? +
The Hotel has 89 rooms.
Are dogs allowed? +
We accept small/midle size pets (up to ca. 15 kg) in our hotel in the deluxe rooms and with a daily surcharge.
We inform our kind customers that unfortunately is not possible to bring the dog with you into the restaurant.
There are also 3 small rules to facilitate the coexistence with other guests:
- take your dog way from the Hotel to poop and pee and collect it;
- don't leave alone your dog in the room if he barks;
- intervene immediatly and calm your dog if he causes disturbance;
Dog owners undertake and accept with the booking to respect these rules.
Does the parking need to be booked? +
No, one parking place per room is guaranteed.
When do I need to settle the balance for the room? +
The balance for the room is to be paid at check-in.
When is the reception open? +
The reception is open from 07:30 to 22:30.
Is there air conditioning? +
We only have air conditioning in the dining room.
When is the gym open? +
The gym is open from 7.00 am to 9.00 pm.
Is there bicycle storage? +
Yes, we have a bicycle storage area that is locked up at night. There are also charging stations for e-bikes.
Is there a ski storage room? +
Yes, we have a ski storage area where you can leave your equipment, and we also offer a boot warmer.
Are there any special rates for renting sports equipment—bikes, skis, backpacks, snowshoes, etc.? +
Yes, for ski rentals, we partner with the Alpin Center, which is located at the valley and mountain stations of the cable car to the Seiser Alm: There, you’ll receive a 10% discount in-store or a 15% discount online.
In the summer, you can rent bicycles and e-bikes directly at the hotel, provided you reserve them 24 hours in advance.
What languages ​​do they speak at the reception? +
At the reception, they speak Italian, English and German.
Can I go for walks directly from the hotel? +
Yes. We are located in the province of Fiè allo Sciliar, specifically in a hamlet called S. Costantino. There is a bus stop right outside our hotel (S. Konstantin Camping stop), which is very convenient for travelling to the nearby villages of Fiè, Siusi and Castelrotto, as well as to Bressanone or Bolzano. What’s more, we provide all our guests with the Suedtirol Guestpass, a ticket in the form of a QR code that allows you to use public transport in the region free of charge for the duration of your stay with us.
The routes you can follow on foot or by bike – starting directly from our hotel – are:
- Route 13: Starts from the bus stop opposite our hotel and takes about half an hour on foot to reach the Laghetti di Fié. These are two small lakes – one for swimming, the other for fishing – equipped with bars and refreshment points. From there, you can continue along trails 1 or 1B and, in about an hour, reach Malga Tuff, which is teeming with wildlife and where you can sample typical South Tyrolean specialities.
- Number 11: Starts from the bus stop and takes about 30 minutes to reach the small lake of S. Konstantin. It is a small lake where swimming is not permitted and there are no facilities, but it is completely surrounded by nature. Continuing on, you’ll reach the village of Fié in about an hour’s walk.
Still following trail number 11, but in the opposite direction, you’ll reach the village of Siusi allo Sciliar in about 40 minutes.
Other trails to explore in the vicinity are:
- No. 6: from the roundabout in Fié (which can be reached in two minutes by bus or car), nature trail No. 6 begins, leading to Presule in about two hours – a very beautiful place to visit.
- Number 3 – Oswald von Wolkenstein Trail: from the Alpe di Siusi cable car, you can take Trail No. 2, the Oswald von Wolkenstein Trail. The route is divided into several stages, with information boards illustrating medieval events, places and traditions. The walk takes about two and a half hours.
- Number 4 – Marinzen: You can reach the village of Castelrotto by bus 170 in about 10 minutes. From Castelrotto, you can walk to Marinzen in about an hour and 30 minutes or, alternatively, take the cable car.
It takes about 2 minutes by bus from our hotel to reach the Alpe di Siusi cable car station, the point from which you can take the cable car up to the Alpe. From the Alpe di Siusi, there are several feasible hiking routes:
- Route 14, the Bullaccia circuit;
- Route 30, which takes about an hour and 30 minutes to reach Saltria and the Tirler mountain hut. It connects to Route 9, which leads to the Sorgenti delle Streghe (sulphur springs);
- Route 7, which leads to the Moulignon mountain hut.
And other routes.
From our location, you can also reach – by car or public transport – the Ortisei and Val Gardena area, or, in the opposite direction, the Tirler area, Passo Nigro and Lake Carezza.
Is there a bus stop next to the hotel? +
The bus stop is 50 metres from the hotel. It’s called ‘St. Konstantin Camping’.
Does the hotel price include the South Tyrol Guest Card for free public transport? +
Yes, the South Tyrol Guest Card is included in the price of your stay. It entitles you to free use of public transport throughout the region for the duration of your stay.
Is there a play room for child? +
We have a play area for younger children featuring soft play equipment, a climbing wall, building blocks, and other toys.
We also have a room with table tennis, foosball, and air hockey.
Is there ping pong? +
Yes, we have table tennis, and it’s free to use.
Is there a foosball table? +
Yes, we have table football and it’s free to use.
Is there a garden? +
Yes, the hotel has a large garden equipped with parasols, sun loungers and an outdoor swimming pool.
Is there a garage? +
Yes, we have a garage. It’s a paid service.
What services are included in the price? +
The only-room rate includes:
the room, afternoon snack (drinks excluded), use of the swimming pool and wellness center, gym, children's playroom, and the Südtirol Guest Pass for free use of public transport.
The bed and breakfast rate includes:
the room, buffet breakfast, afternoon snack (drinks excluded), use of the swimming pool and wellness center, gym, children's playroom, and the Südtirol Guest Pass for free use of public transport.
The half-board rate includes:
the room, buffet breakfast, afternoon snack (drinks excluded), 4-course dinner with a choice of dishes plus salad buffet (drinks excluded), use of the swimming pool and wellness center, gym, children's playroom, and the Südtirol Guest Pass for free use of public transport.
When is payment for the stay made? +
To secure the reservation, a deposit of 20% of the total stay cost is required; this can be paid via credit card or bank transfer.
The balance must be paid at check-in using a credit card (Visa/Mastercard), cash, or instant bank transfer.
Is the ski storage area supervised? +
No, but it is closed from 10 PM to 7 am.
Is the bike storage secure? +
No, but it is closed from 10 PM to 7 am.
Does the hotel guarantee the best price on its official website? +
Yes, the hotel guarantees the best price on its official website.
If lower prices are found on other sites, the rates will be matched.
+
Rooms +
What types of rooms are there at the hotel? +
There are 3 different room types:
Economy for up to 2 people (20 m²) with a balcony or a ground-floor terrace on the garden
Superior for up to 2 people (23 m²) with a balcony or a ground-floor terrace on the garden
Deluxe for 2–4 people (starting from 27 m²) with a balcony
Quintuple rooms available upon request
If I have one or two children, which room should I book? +
You will need to book one of our deluxe rooms, which has a double bed and a sofa bed that we can convert into two single beds for the children.
How big are the rooms? +
We have 4 room categories:
Double room for single use (approx. 20 m²), with balcony or ground-floor terrace
Economy double/twin room (approx. 20 m²), with balcony or ground-floor terrace
Superior double/twin room (approx. 24 m²), with balcony or ground-floor terrace
Economy double/twin room (approx. 27–30 m²), with balcony
What amenities do the rooms offer? +
In our rooms, you will find:
Bathrobe and slippers for adults, sauna towels
Minibar
Telephone
TV
Safe
Free internet access
Bathroom with spacious shower
WC, bidet, and hairdryer
Will I find a bathrobe and slippers in the room? +
Yes, for adults
Is there carpeting in the rooms? +
No, all our rooms have wood or laminate floor.
Are the floors made of wood? +
Yes, wood or laminate
Is there a topper on the mattress? +
The topper is provided on the double beds.
Is there a bidet in the room bathrooms? +
Yes
Can I have dinner in my room? +
Only on request
Can I have breakfast in my room? +
Only on request
Is the room cleaned every day? +
Yes, unless the guest hangs the red tag on the outside door handle.
Do all rooms have a minibar? +
Yes, every room has a minibar.
Can you ask for more pillows? +
Yes, you can ask for more pillows at the hotel reception.
What is the sofa bed like, and what are its dimensions? +
The sofa bed in our Deluxe rooms can be converted into two single beds (190 cm x 80 cm)
Its are use for children and teenagers.
Can more than two adults be accommodated per room? +
Yes, but for the third adult is available a sofa bet, not a standard bed.
Will I find towels for the pool and saunas? +
Yes, sauna and pool towels, which are replaced as needed, and bathrobe for adults are available in the room.
There is a safe in the room? +
Yes, free of charge
Is it possible to book a room with direct access to the garden? +
Yes, it is possible by booking an Economy or a Superior room.
Wellness +
Is there a Spa area? +
Yes, and it is always included in the price.
The swimming pool is open from 7:00 am to 7:30 PM.
The sauna area is open from 4:00 PM to 7:30 PM.
Massages and treatments are available for an additional fee and can be booked from 1:00 PM to 8:00 PM.
When is the Spa area open? +
The swimming pool is open from 7:00 am to 7:30 PM.
The Wellness Area is open from 4:00 PM to 7:30 PM.
Massages and treatments are available for an additional fee and can be booked from 1:00 PM to 8:00 PM.
Which types of sauna do you have? +
We have a steam room , a Bio-Sauna and a finnish sauna.
Do kids have access to the Wellness area? +
The wellness area is accessible starting from the age of 16 years.
Is there a Steam room? +
In our Wellness area you will find both a steam room and a finnish sauna and also a Bio-Sauna.
Is there a beauty salon? +
Yes, massages and treatments are to pay extra.
Massages and treatmwents can be booked from 1:00 PM to 8:00 PM.
What beauty treatments/massages do you offer? +
We offer a variety of beauty treatments, includings: facials, manicures and pedicures, waxing, hay bath treatments, and various types of massages (full body warm oil massage, Maori massage, partial massage, neck shoulders and cervical massage, shoulder and leg tension-relief massage, etc.).
You can view our full range of massages and treatments on our website: www.phmiramonti.it in the "Wellness" section.
Is there a beautician/masseurin? +
Yes, she works from 13.00 to 20.00.
What sort of massages do you offer? +
We offer various types of massages (full body warm oil massage, Maori massage, partial massage, neck shoulders and cervical massage, shoulder and leg tension-relief massage, etc.).
You can view our full range of massages and treatments on our website: www.phmiramonti.it in the "Wellness" section.
Is there a whirlpool? +
Yes, the indoor swimming pool has a whirlpool facility.
It can be used free of charge from 7:00 am to 7:30 PM.
What is the temperature of the water in the Whirlpool? +
The water in the Whirlpool is about 35 degrees.
How many swimming pools are there? And how deep are they? +
There are two swimming pools, one outdoor and one indoor. The depth is 130 cm.
What is the temperature of the indoor pool ? +
The temperature of the indoor pool is approximately 29°C.
Are there any relax rooms? And what kind? +
In our wellness center there are three types of relax rooms:
- Himalayan Salt Relax Room
- Water Bed Relax Room
- Panoramic Relax Room
In addition, there is a Finnish sauna, a bio sauna, a Turkish bath, a vertical knipe and emotional showers
Can I book treatments and massages in advance? +
Yes, you can book massages or treatments in advance at the front desk, by email, or by phone.
Do I have to go into the sauna without swimsuit? +
Yes, it's better to enter the saunas without swimsuit but with a towel . Towels are provided by the Hotel.
What are the swimming pool opening hours? +
The swimming pools (indoor and outdoor) are open from 7 am to 7.30 pm.
Do children need to be accompanied to the swimming pool? +
Jes, children have to be accompanied by their parents.
Do I need to wear a swimming cap for the pool? +
No, it is not mandatory to wear a swimming cap.
Is there a gym? +
Yes, the gym is open from 7.00 am to 9.00 PM.
What sort of equipment is there at the gym? +
In our gym, you will find the following equipment:
- Treadmills
- Exercise bikes
- Weight benches
- Multi-function weight benches
- Step machines
Location +
Where is the hotel located? +
Our hotel is situated in Via Dolomiti 4, 39050 Fiè allo Sciliar (in the hamlet of S. Costantino) in the province of Bolzano, at the foot of the Alpe di Siusi.
The hotel is approximately 3.5 km from the village of Siusi allo Sciliar and approximately 7 km from the village of Castelrotto.
What’s the hotel’s address? +
The hotel’s address is Parc Hotel Miramonti , Via Dolomiti 4, 39050 Fiè allo Sciliar (Bolzano).
What sort of area is the hotel situated in? +
The Parc Hotel Miramonti is situated in the hamlet of S. Costantino, between the villages of Fiè and Siusi. An excellent starting point for hiking and cycling excursions. The hotel is therefore situated at the foot of the Alpe di Siusi — Europe’s largest plateau — and is surrounded by the Dolomites, a UNESCO World Heritage Site.
Gourmet +
What does half-board include? +
Half-board includes:
- Breakfast, including drinks;
- Afternoon snack (drinks not included);
- Dinner (drinks not included);
In addition, your stay includes access to the swimming pool and the wellness centre and the South-Tyrol guest card.
What’s for breakfast? Is it a buffet? +
Yes, breakfast is served as a buffet and includes both hot drinks (coffee, cappuccino, tea, milk, caffè latte) and cold drinks (water, fruit juice, iced tea).
Our breakfast buffet offers:
- Eggs (hard-boiled, fried, scrambled);
- Bacon
- Jams, cold cuts and cheeses;
- Yoghurt;
- Fresh croissants;
- Homemade pastries;
- Energy-boosting muesli;
- fresh fruit and dried fruit
- Tipical bread;
- Other items....
Is there an afternoon snack? +
Yes, the afternoon snack is included in the reservation package and is served from 4.00 pm to 5.30 pm. There are sweet and salty snacks .
Drinks are not included.
Are drinks included in dinner and afternoon snack? +
No, drinks are not included diringthe dinner and the afternoon snack.
Is there a gluten-free menu? +
Yes, we offer a gluten-free menu for both breakfast and dinner. This requirement must be requested and communicated at the time of booking.